Define canonical client records, engagement IDs, task mappings, and rate hierarchies before building integrations. Standard names, required fields, and validation rules prevent downstream confusion. Document ownership for each dataset so changes are reviewed, approved, and versioned, keeping integrations stable while the business evolves.
Replace broadcast reminders with targeted nudges triggered by missing entries, unusual hours, or approaching cutoffs. Offer mobile capture, calendar imports, and smart defaults that reduce friction. When submitting is easier than delaying, adoption rises, variance shrinks, and the end-of-month crunch simply disappears.
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